WE BELIEVE IN
Quality / Transparency / Family / Service / Education
West Side Spa is an innovative salon and spa just west of downtown Ottawa, that offers a fashion-forward experience when it comes to your hairstyle and aesthetic needs. Our professional team of stylists offers a wealth of creativity, knowledge, and experience when it comes to making you feel and look your best.
We are an exclusive AVEDA salon, offering the full product line and treatment therapies to customize and fulfill each guest’s needs. AVEDA’s advanced technology combines plant-based ingredients to produce award-winning products, not only for results but meeting and exceeding industry standards. Their approach in the beauty industry to shorten the gap between results and environmental responsibility has made them leaders, as more industries find out that "nature works".
At a Glance
We are humbled each day by where our story began and strive on knowing we are on the right path.
7+
YEARS IN BUSINESS
5000+
HAPPY GUESTS
1200+
COMBINED HOURS OF
EDUCATION
104+
COMBINED YEARS OF
EXPERIENCE
THE WEST SIDE SPA FAMILY
THE WEST SIDE SPA FAMILY
Salon Policies
CANCELLATIONS:
A 24 hour notice is required to cancel an appointment, failure to provide 24 hours notice will result in a 50% charge of the service booked. Not showing up to an appointment will result in a 100% charge of the service booked that must be paid before making another appointment.
LATE:
We value the time of all of our guests, to ensure that your service provider stays on time, we ask all guests to be on time for their appointments. If you will be late for your appointment please call the salon to let us know, if you are more than 15 minutes late it will considered a ‘no show’, a 50% service cost will be charged and the appointment will need to be rescheduled.
SERVICE REDO & PRODUCT RETURNS:
We guarantee the highest level of guest satisfaction, if you are having challenges with services received, let us know within 7 days and we will be happy to correct it. We strive to recommend the best home care for each guests individual needs, but if for any reason you are unsatisfied with a product purchased, we accept full returns within 7 days and full exchanges 7+ days.
